Kempinski Hotel Grand Arena Bansko starts the year with a new award. The hotel is ranked first in the category TOP 10 Five-Star Mountain Hotels in Bulgaria of the TOP 100 Best Hotels in Bulgaria 2022 index. The TOP 100 Best Hotels in Bulgaria ranking is aimed at distinguishing the hotels which have achieved and sustained the highest level of guest satisfaction over the past year. The distinction is awarded after an analysis of the hotel’s performance on over 200 international platforms and online travel agencies, such as Booking.com, Google, HolidayCheck and TripAdvisor, among others. To calculate the ranking, we have considered guest ratings of over 1,500 Bulgarian hotels with more than 20 rooms and classifications of three or more stars on 200+ international platforms and online travel agencies. These ratings were provided by TrustYou, an international online reputation management leader and the exclusive data partner of the ranking. Elements of the ranking algorithm include the hotel classification, hotel type – city, spa, seaside, mountain and leisure – number of comments and more. The TOP 100 Best Hotels in Bulgaria is an initiative of the organizers of the Hotel & Tourism Investment Forum.
The first awards ceremony of the TOP 100 Best Hotels in Bulgaria ranking took place on 19 January at the Central Military Club Sofia. Violeta Milusheva, Director of Sales and Marketing, attended the event and had the honour of personally accepting the certificate of honour on behalf of the hotel. “I am very happy to be part of this prestigious ceremony”, commented Ms. Milusheva. “This is an extremely valuable award for us as it is based on the evaluation of our guests from all around the globe, and we sincerely thank them. It reflects their trust in us and rewards our continuous dedication to providing a remarkable experience to our guests according to Kempinski’s five-star international luxury service standards.”
Right after the ceremony, the first Hoteliers Ball in Bulgaria was held in the same location, where managers and owners of the best hotels in the country were present.
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